Training “Quality management” was conducted in Svyatogirsk city of Donetsk oblast. The training was aimed at introduction to the participants the basis of quality management strategy.
The representatives of organisation-clients of Donetsk Social Partnership Center, and also the representative of family and youth department took part in the training.
During three days participants had an opportunity to study the process of management, ISO quality system, and creative method of ideas search mind mapping.
The trainers of the event were Christine Leiser, the head of the project “Strengthening Civil Society” and Ludmila Logginova, senior project advisor for Distance learning.
The topic of the training was innovative for NGO employees, that’s why the whole event, according to participants, was especially interesting and useful. At the end of the training in groups the participants made “their ideal organization”. Now they will have more clear imagination of their goal and the way of its achievement.